Tesco: Supermarket recalls product unsafe to eat due to allergy fears

Tesco: Supermarket recalls product unsafe to eat due to allergy fears

Product recalls are issued when there is a problem with the health and safety of the item. With edible products, this means that the food could be harmful or cause damage to some people if eaten.

The Food Standards Agency (FSA) often publishes food recalls on its website, and it has advised people not to eat the itsu vegetable fusion gyoza.

It said: “If you have bought the above product and have an allergy to crustaceans, and/or fish, and/or molluscs and/or an allergy or intolerance to egg do not eat it.

“Instead, for a full refund, send a picture of the best before date on the packaging to customerservices@itsugrocery.com or write to itsu (grocery), 40 Broadway, Westminster London SW1H 0BU, then dispose of the product at home.”

The FSA also outlined what action the company is currently undertaking to sort this problem.

After noting its contact details so that customers can take a photo of the product and send it to them, the grocery company added: “We apologise for any inconvenience caused and would like to thank you in advance for your understanding and co-operation.”

Additionally, if shoppers bought the product from Tesco, the supermarket recommended taking it back to a local store in exchange for a refund.

The food retailer said: “If you have an allergy or intolerance to crustaceans, molluscs, fish, or egg, or are vegetarian or vegan, do not eat the affected product.

“Instead, return it to a Tesco store where a full refund will be given.”

Tesco added: “No receipt is required.”

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